Important Notes :
- Payment to be made in cash or via credit cards / debit cards before check in.
Cancellation Policy :
- 30 days in advance - 10% cancellation charges.
- 15 days in advance - 50% cancellation charges.
- 5 days in advance - one day retention charge.
- However there shall be a minimum of 10% cancellation charges as administrative cost of the advance amount.
Booking Procedure :
- All bookings are confirmed against 50% advance payment.
- Payment can be deposited in any branch of HDFC Bank under advice to us.
- Booking will be confirmed by e-mail or receipt can be collected from our Mumbai Office
- For booking on phone or email (without advance payment) room shall be kept open up to 12 PM for booking day after this
time booking stands cancelled
Special Notes :
- The hotel does not provide food in the rooms, except for Beverages.
- All guests are requested to walk in the restaurant for food services.
- Outside food is not allowed in the Hotel.
- Package Guest will be provided Buffet (Breakfast, Lunch and Dinner) in the Restaurant as per House Count, If the House
count is below 50 % T D H MenuWill be applicable for package guest.
- The guests are not allowed to carry Hotel Linen i.e. Towels /Pool Towels or hand towels to the Beach or outside Hotel
Premises.
- Extra Bath towel, hand towel and Pool Towels will be chargeable.
- In monsoon, we do not provide room service except morning tea/ coffee.
- The Resort is located right near the sea & surrounded with mountains and trees
- In monsoon resort is surrounded by floating clouds day & night. Climate is very cool.
- Please carry loose comfortable clothing, preferably Track Pants, T –shirts, Light woollens, umbrellas.
Breakfast
|
7.30 AM to 10.30 AM
|
Lunch
|
01.00 PM to 3.00 PM
|
Hi Tea
|
05.00 PM to 06.00 PM
|
Dinner
|
08.00 PM to 11.30 PM
|
Early Check In :
- Arrival 0 to 2 hours prior to Standard Check in time No Charge.
- (In Case of back to back bookings no grace time will be permitted in check in or check out)
- Arrival 4-6 hours prior to standard check in time - 50% Charges of the first night of arrival
- Arrival 6-12 hours prior to standard check in time - 100% Charge of the first night of arrival
- Subject to availability
Late Check Out :
- Departure 4-6 hours Post the standard check out time - 50% Charges of the last night of check out
- Departure 6-12 hours Post the standard check out time - 100% Charges of the last night of check out
- Subject to availability
No Show Policy :
- In case of No-show 100% charge for the first night will be applicable.
Advance Policy :
- For any stay above 3 nights, there will be minimum 3 Night charge which will be collected at the time of booking to confirm
the reservation.
Dayuse Reservation :
- "Reservation valid for stay between 9 am to 6 pm"
Child Policy :
- Children below the age of 7 years will be complimentary without extra mattress, childrenAbove the age of 8-12 will be charged
Rs799/- with extra mattress above 12 years considered as adults. They will have to carry a valid proof of identity for e.g.
School ID or passport
Please Note :
A valid Govt. photo identification proof to be presented at the time of Check-in.
- Driving Licence
- Passport
- Adhar Card (UID)
- Voters ID card
Pets Policy :
- Pets are not allowed in the rooms and public areas